Craig Berry began work at Oxford as a Part-time Public Services Assistant on February 16.
Stephanie Latoki and Akiko Urayama began work at Oxford as a Part-time Public Services Associate on February 10, 2017.
Kat Hildebrand (Hamilton Circulation) is the January 2017 Employee of the Month. Kat is a first-time winner. Carol Bowling nominated Kat and wrote:
Kat at work is a calm, stable force. No matter how frenetic the pace may be at the service desk, she works calmly, pleasantly with each patron, focusing her attention on them, balancing their issues and needs with those of the patrons around them. If she is stressed in any way, it does not show and it is not transmitted to the patron. There is always her calm voice, her smile and her "we can help you with that" attitude. When the pace of patron business slows down again Kat remains active, catching up and preparing for the next wave but always attentive to the random patron wandering by, greeting them, reminding them we're here to help.
Bravo, Kat! She wins her choice of a $50 gift card or four extra hours of vacation.
Keely Moloney - "sharp and reliable"
Laura Barnett - "consistently excellent customer service and teamwork"
Lucy Hayes - "great customer service"
Regan Coleman - "an overwhelming amount of patrons come in for Icefest, and Regan was great"
Brea McQueen - "great ideas for programming"
Tracy Ward (x2) - "awesome job week in and week out. Its not easy coordinating between all the branches..."
Michael Winstead (x2) - "[goes the] extra step to make sure everyone is helped, accommodated, and welcomed"
Caitlin Campbell - "great knack for knowing what will appeal to parents and children"
Lesley Hardy (x2)- "very professional and is very attentive to patrons' needs"
Jeff Baker - "His flexibility, good humor and can-do attitude make him an easy person to turn to in a pinch."
Harry Davis - "always goes out of his way to make the building run"
Patrick Hayes (x2) - "always going above and beyond to make Oxford Lane a wonderful place"
Connie Everheart - "A tireless shelver. She always has a smile on her face"
Alice Ahrens - "creative problem-solving, competence, a sense of responsibility, humor, generosity and enthusiasm"
Kristen Howard - "winning personality and commitment to being a team player"
Julie Wirtz - "one of our exceptional shelving superstars at the Hamilton branch"
Molly Ehrnschwender - "makes me want to work harder and provide just as great customer service as she does"
Holly Claxton - "She goes well out of her way to lend a helping hand"
Alex Scales - "ensures that the patron is taken care of, has a pleasant exchange, and is sure to come back"
Brad Spurlock - "No task is too big or too small for Brad to lend a helping hand"
Congratulations to FFB's Amanda Toth on her article publication! You'll find "The Benefits of Multiple Instruction Styles in Public Libraries" as part of Teaching Technology in Libraries, edited by Carol Smallwood. Well done! We're so proud of you!
In case you haven't spotted it, there is a new Paycor Login link listed under Links in the left column.