I saw a friend of mine at the grocery store and he said that he wanted to be sure to tell me what a great job the library staff does at every location. He said that, even in the tough times that the staff went through, everyone is still giving good customer service. (And I couldn't agree with him more!) After we said our goodbyes, he made a point of finding me again to tell me what a terrific job Katrina Bate does in helping people with e-books. He stated that she is patient, even with people who don't have a clue about how things work.
Congratulations and thanks to each of you for the wonderful service that you continue to give to each and every library user!